Are Mporium a good company?

[Siovas]

After the latest Hammersmith gig I order 4 T-shirts and only one has arrived after 11 days?
Mporium won't reply to my email enquiries at all. Are they a valid company and are they based in the US?
I've never ordered from them and had a bad online purchasing experience recently so a bit suspicious.
Is it warranted?
Thanks.

 

[Deleted member 29227]

After the latest Hammersmith gig I order 4 T-shirts and only one has arrived after 11 days?
Mporium won't reply to my email enquiries at all. Are they a valid company and are they based in the US?
I've never ordered from them and had a bad online purchasing experience recently so a bit suspicious.
Is it warranted?
Thanks.

Did you try contacting them using this online form?
Contact Form Sandbag

 

[Siovas]

Did you try contacting them using this online form?
Contact Form Sandbag

Yes, I did.
I'll try again.

 

[Deleted member 29227]

Yes, I did.
I'll try again.

I've ordered from them once only, and they got it wrong, so returned the item to them. I contacted them using that form.
Yes, they're a 'valid company', and I think they have a US & UK presence.

 

[Clouseau]

Mporium isn’t a company, as such, and only has an arms length relationship with Morrissey. It’s actually Sandbag Ltd who trade (presumably via a license) for all sorts of artists. They’re a large - and quite profitable - corporate entity.

 

[Mozzypaws]

I've ordered from them before several times had no issues until most recently, ordered a poster and they sent me one of Machine Gun Kelly shirtless instead lol! I emailed them and got the one I originally ordered

 

[gordyboy9]

iv had no issues,how can companies get these thingsso wrong,they are quick to take our money.

 

[Famous when dead]

Looking at audience pictures during many, many gig reports tends to confirm they are delivering quite a lot of product (both US & UK).
There's an EU Mporium too, I don't know if anyone's used that.
The replacement t-shirt for the colour-issue Our Frank error is customer service to the contrary of the OP's assertion also.
FWD.